Did you know that the third Thursday of each quarter is designated as national “Get to Know Your Customers Day”? While customers should always be top of mind for any business, in the hustle and bustle of “getting work done” we may sometimes forget that they are the reason we’re doing all this in the first place.
Real estate professionals – especially agents, brokers and home inspectors – don’t usually fall into this trap. Not only do they have direct contact with every customer (a luxury many businesses don’t have), but they are also in a unique position to hear about each customer’s desires, needs and even fears.
Still, as they say, “the more you know…,” and there is always more that pros can learn about customers and prospects to help them provide better service. Below are seven things you might not have known about home buyers and sellers in general. Continue reading